From October, train passengers will have more alternatives when facing delays, cancellations or missing connections due to problems with the rail service.
The new rules promise to strengthen passenger rights in service disruption situations, offering more compensation and assistance options.
Passengers will be covered by these changes regardless of the rail company, provided the transport is subject to the applicable European or national regulations.
These changes come within the framework of legislative updates aimed at improving consumer protection in the rail transport sector.




