Deaf people without direct access to 112 for almost 5 years
The MA112 app, which allowed deaf people to request help through video call to the emergency number 112, stopped working in December 2021. Since that date, the deaf community in Portugal has been without direct and immediate access to emergency services.
The Portuguese Association of the Deaf has been advocating for the creation of an accessible system that allows deaf citizens to communicate directly with emergency services. The association argues that this solution should be funded by the State Budget, thus guaranteeing equal access to emergency services for all people.
This situation affects thousands of deaf people in Portugal who, for almost five years, have not had at their disposal a tool that allows them to request help autonomously and effectively in emergency situations.
