Portal da Queixa recorded 682 complaints in the housing sector by August 2026, representing a 44.5% increase compared to the same period last year. This figure is nearly equal to the total complaints registered throughout 2025, evidencing a growing trend of consumer dissatisfaction in this sector.
The main causes of complaints are related to condominium management and fraud in real estate advertisements. These two issues represent the majority of complaints submitted by consumers through the Portal da Queixa platform.
The significant 44.5% growth in complaints indicates a greater concern among consumers in reporting problems related to the housing sector, whether in hiring condominium management services or in deceptive practices in the advertising of properties for sale or rent.
