The "Primeiro Pessoas" program managed to reduce in-person visits at Social Security by 16% in just a year and a half of implementation. The information was revealed by the Minister of Labour, Solidarity and Social Security. This reduction represents a significant decrease in the flow of citizens who needed to physically go to the services. The program aims to prioritize human and personalized service, guiding citizens to the channels most suited to their needs.
Politics
Program 'First People' reduces in-person appointments
SAPO Notícias7 September 2026 at 14:06
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