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'Primeiro Pessoas' Programme Reduces Social Security In-Person Visits by 16%
Politics

'Primeiro Pessoas' Programme Reduces Social Security In-Person Visits by 16%

Correio da Manhã7 September 2026 at 11:34

The "Primeiro Pessoas" programme managed to reduce in-person visits to Social Security services by 16 percent. The information was presented this Monday by the Minister of Labour.

The head of the Labour portfolio revealed the data on the programme's impact, which aims to optimise citizen service through alternative channels.

The programme represents an executive strategy to digitalise and streamline social services, reducing the need for users to physically travel to Social Security facilities.

With this reduction in in-person visits, the government aims to facilitate citizens' access to services, offering digital alternatives that allow issues to be resolved without the need for in-person attendance.

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