TAP considered that aviation underwent a profound transformation after the September 11, 2001 attacks. This assessment was made in the context of the significant changes the sector has faced since that date.
Rafael Esteves was the figure who highlighted the additional reinforcement of security controls implemented after the attacks. This reinforcement had a direct impact on how passengers, baggage, staff, and articles came to be controlled at airports.
The implemented measures fundamentally altered the travel experience at airports worldwide, with much more rigorous security procedures that remain in place to this day.




