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Digital services complaints increase by 195%. Facebook and Instagram are the platforms generating the most complaints
Technology
Технологии
Инвестиции

Digital services complaints increase by 195%. Facebook and Instagram are the platforms generating the most complaints

SAPO Notícias9 September 2026 at 14:12

Digital services complaints in Portugal increased by 195%, according to data from ANACOM. The regulatory authority revealed that during the second quarter of the year it received a significant volume of complaints related to digital platforms.

Meta's platforms, which include Facebook and Instagram, were responsible for more than 50% of all complaints received about digital services. These two social networks stood out as the main sources of complaints from users.

In addition to Meta's platforms, other technology companies also featured among the most complained-about in Portugal. Google and the social network X (formerly known as Twitter) were among the platforms generating the most complaints to ANACOM during the period analyzed.

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