Users reported instabilities in Pix transactions from Nubank on Friday night. The problem was mainly identified through the Downdetector portal, which tracked approximately a thousand complaints on social media around 7:40 PM.
The news team also tried to access the instant transactions area of the application, but an error message was displayed. The message stated: "An error occurred. It was not possible to load the information. Please try again".
Nubank was contacted by the news team to clarify the causes of the instability but did not respond immediately to the request for a response.
The article also indicated that readers could check the complaints made by the users themselves on social media, suggesting that reports of problems spread across different digital platforms during the period of unavailability.
