Lisbon City Council states that it did not have access to the contacts of the victims and their family members affected by the accident at the Elevador da Glória. The council reports that it was only contacted by some families, making it impossible to reach all those involved directly.
The accident at the Elevador da Glória caused casualties and affected their family members, with the City Council taking on the responsibility of providing support to those affected. However, according to the council, the lack of a contact list made communication with all families more difficult.
The situation raised questions about the organization and response of authorities to the accident. Lisbon City Council assures that despite the contact difficulties, it remained available to support the families who approached it directly.
