Bus line 616, which runs the Porto Alegre/Cidade Sul route, had its itinerary expanded on the 1st to also serve Residencial Eduardo Costa. The expansion was reported to Portal O Dia by users who complain about overcrowding in the vehicles.
The main complaint from passengers is that the route expansion occurred without an increase in the bus fleet. As a result, during peak hours, users can no longer catch the buses.
The passengers affected by the change are residents who depend on line 616 for their daily commutes between the regions served by the itinerary.
