Lisbon City Hall responds to complaints from Elevador da Glória victims: contacts "were not made available"

The Lisbon City Hall issued a response to the complaints submitted by the victims and families affected by the Elevador da Glória accident. In the document, the municipality reiterated its position of support for the victims, stating that "Lisbon was, is and will continue to be by the side of all victims and families of the tragic accident". The accident marked its one-year anniversary since it occurred, making this response a milestone in the sequence of events. One of the main complaints mentioned in the article relates to the fact that the City's contacts were not made available to the victims, which would have hindered communication and the follow-up of the processes.