One year after the derailment of the Glória elevator in Lisbon, which occurred on September 3, 2025, at 6 PM, the investigation into the accident is still ongoing, both by the Public Prosecutor's Office and by GPIAAF, whose final report was postponed to the first quarter of 2027 due to the complexity of the technical expert assessments. The accident caused 16 deaths and 24 injuries, of which nine were serious, affecting victims of 15 nationalities. Among the dead were brake guard André Marques, who operated one of the cabins, and four workers from the Santa Casa da Misericórdia de Lisboa.
The GPIAAF's preliminary report revealed that the connecting cable between the two cabins, which failed, did not meet specifications nor was it certified for passenger transport. Carris, the municipal company responsible for the equipment, exonerated the Maintenance Director of the Electric Mode in October, revoked the maintenance contract with company MNTC in November, and its demissionary administration was replaced by Rui Lopo in January.
Regarding compensation, insurer Fidelidade assumed costs of approximately 2.3 million euros, including compensation, repatriations, and treatments. Agreements were reached with the families of only four fatal victims, with seven cases under negotiation, one following judicial procedures, and three still without a definitive proposal due to lack of documentation. The nine seriously injured remain with their clinical situation unconsolidated, which prevents definitive compensation assessments.
Throughout the year, survivors and relatives reported the lack of contact from Lisbon City Council, despite the municipality stating that it contacted all those involved. A German family proceeded to court and criticized the insurer's lack of support. The CML and Carris presented in September a solution for the new elevator, planning an international public tender by March 2027 and opening in 202
