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LG responds to accusations about recording conversations on Smart TVs and clarifies privacy policiesPhoto by YS-Park on Pexels
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LG responds to accusations about recording conversations on Smart TVs and clarifies privacy policies

SAPO Tek15 September 2026 at 18:30

LG responded to accusations that its Smart TVs record conversations and collect user data without their knowledge. The company clarified how the voice recognition system and ACR (Automatic Content Recognition) technology work on its smart televisions.

In the statement, LG reinforced that no sensitive feature is active by default, meaning users do not have these features enabled by default when they acquire the device.

The company sent this response following an investigation published by the Gamers Nexus website that raised concerns about the privacy practices of the brand's Smart TVs.

However, LG's statement did not address all the accusations made by the Gamers Nexus investigation, leaving some questions unanswered regarding the company's data collection policies.

Why this matters

LG Smart TV users in Portugal and the region now know that the company responded to concerns about conversation recording, but the response is considered incomplete. Those who own these devices may want to review their privacy settings and check if voice recognition and ACR features are active on their devices. This case follows a detailed investigation that raised doubts about the brand's data collection practices.

About this summary

This is our short summary of a report published by SAPO Tek on 15 September 2026 at 18:30; the full text stays with the publisher. In our feed it sits under Technology. We currently carry 4592 items in that section.

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