The National Civil Aviation Agency (Anac) approved a new resolution with stricter rules for disruptive passengers on board aircraft. The regulation was approved by the collegiate board in March this year and took effect this Monday. The main change is that acts of indiscipline now lead to the immediate termination of the air transport contract, and airlines are no longer obligated to reroute the passenger on another flight to the final destination.
Before this resolution, even if a disruptive passenger had forced the aircraft to land at an alternative airport and was removed from the plane, airlines were obligated to fulfill the contract and take the customer to the final destination. With the new rule, this obligation no longer exists.
The resolution also clearly defines what constitute serious and very serious acts that affect flight safety, establishing the appropriate penalties. In addition to the termination of the air transport contract, the disruptive passenger is subject to a fine of R$17.5 thousand applied by Anac.
As an additional consequence, the passenger's name may be added to a list and they may be prevented from flying for a period of six months or one year, depending on the severity of the infraction committed.
