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TDCX makes multi-million investment in Lisbon and promises to expand to another city
Business
Investments
Lisboa

TDCX makes multi-million investment in Lisbon and promises to expand to another city

Jornal de Negócios14 September 2026 at 10:00

TDCX chose Portugal for its third location in Europe, through a multi-million investment in Lisbon, although the exact value has not been quantified. The call center and customer service company thus established a presence in the country, expanding its European operation.

The TDCX CEO revealed to Negócios that the commitment to Portugal will continue and that the country has the potential to become the company's largest operation on that continent. The company also intends to accelerate its expansion to another Portuguese city besides Lisbon.

The choice of Portugal as an investment destination is part of TDCX's growth strategy in Europe, where it already has two previous locations. The country was selected for its favorable conditions for the customer service industry.

Why this matters

TDCX's multi-million investment in Lisbon represents a vote of confidence in the Portuguese economy and may lead to job creation in the contact centers and customer services sector. The CEO's ambition to make Portugal the company's largest European operation suggests that more investments and hirings may follow, directly benefiting the local labor market.

About this summary

This is our short summary of a report published by Jornal de Negócios on 14 September 2026 at 10:00; the full text stays with the publisher. In our feed it sits under Business, and it concerns Lisboa. We currently carry 22508 items in that section.

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