Who listens to humans in the age of artificial intelligence?
Giuline Bastos analyzes the impact of artificial intelligence in corporate environments, using the Jacob Coxon case as an example to discuss how companies are dealing with (or failing to deal with) active listening to employees in the digital age. The author argues that while AI advances rapidly in organizations, the ability to truly listen to and meet the human needs of collaborators remains a significant challenge, raising questions about empathy, communication, and organizational culture in the 21st century.
Why this matters
This article is relevant for Brazilian workers and managers who seek to understand how technology is transforming relationships in companies and what human challenges remain even with automation. The reflection on active listening and corporate environments offers practical insights for those navigating today's job market.
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This is our short summary of a report published by Público on 14 September 2026 at 08:27; the full text stays with the publisher. In our feed it sits under Business. We currently carry 22539 items in that section.
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