The National Suicide Prevention Line, accessible through the number 1411, recorded 25,000 calls during its first year of operation. This number demonstrates the significant demand the service has had since its implementation.
Women were the group that most used the support line, representing the majority of calls received. This data suggests that women may be more predisposed to seek help through this channel.
Young people between the ages of 18 and 29 constituted another predominant group among the service's users. This age group was identified as one of the most vulnerable and that most needed support through this prevention line.
