Uber suspended its operations in Nigeria and Uganda last week without prior notice to users, which caused confusion among passengers and triggered an investigation by Nigerian authorities. The Federal Competition and Consumer Protection Commission of Nigeria (FCCPC) is analyzing how the company's exit occurred, especially in relation to services not provided to customers.
The decision to leave the country is part of a global review of Uber's operations that also resulted in the laying off of 3,300 employees, which represents about 10% of its workforce. The company did not inform Nigerian users in advance about the suspension of its activities.
The executive chairman of the FCCPC, Tunji Bello, confirmed that the investigation is underway to verify the circumstances of the platform's exit. Uber has not commented on the case at this time.
