Anyone going to Rock in Rio this Sunday (6) should pay attention to personal items during the trip to Cidade do Rock. Cell phones, documents, bags, keys, and other belongings left in MetrôRio trains or stations can be recovered through the concessionaire's Lost and Found service.
MetrôRio catalogs the found objects in the system and keeps items stored for up to 60 days. To try to recover an item, the passenger must access the service form on the concessionaire's website, select the "Lost and Found" option, and provide the station where they believe they lost the item, as well as the date and time.
It is also necessary to describe the item with as many details as possible, such as color, brand, and material. After registration, the client must note the tracking number generated by the system to follow up on the request.
