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Empathy is not an attitude. It is a capacity – and it has limits
Business

Empathy is not an attitude. It is a capacity – and it has limits

SAPO Notícias4 September 2026 at 12:54

Empathy is presented as a capacity, and not merely an attitude, and it has natural limits. The text addresses the importance of understanding this distinction for the organizational environment.

The article highlights that empathy and emotional intelligence are capacities that require continuous cultivation within organizations in order to be effectively developed and maintained.

This approach suggests that companies should invest in consistent practices to strengthen these competencies among their employees, recognizing that they do not develop spontaneously.

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