As of Tuesday, the Sociedade de Transportes Coletivos do Porto (STCP) made available a new communication channel on WhatsApp that allows passengers to find out in a few seconds when the next bus arrives at the stop. The service is accessible through the number +351 226 158 158 and works as a two-way channel between the transport company and users.
To check the next bus arrival, users simply start a conversation on WhatsApp and select one of the three available options: line, stop or location. Within seconds, the passenger receives on their phone a prediction of when the next transport will arrive, and can track updates to that information in real time.
This new channel comes within the framework of the modernization policy that the company, under the leadership of Luís Osório, has been implementing to strengthen its digital innovation strategy and proximity to passengers. The solution complements the other real-time information channels already in place, enabling a simpler, faster and more practical way to check bus schedules, allowing for better time management and travel planning by users of transport services in the city of Porto.
