Consumption in bars and restaurants can raise questions for consumers, and the Legislative Assembly of Rio de Janeiro (Alerj) published a list of five approved laws that protect consumers in these environments in the State of Rio. The goal is to inform residents about their rights to ensure a better experience during consumption.
One of the laws mentioned is Law 7,895/18, which prohibits the charging of abusive fines or fees for the loss or damage of tabs, cards or other means used to record consumption. Under this rule, any amount exceeding twice the price of the entrance fee is considered abusive. In establishments that sell meals by weight, the fine cannot exceed a certain limit, although this information is incomplete in the article.
In case of non-compliance with any law in consumer relations, citizens can contact Codecon to file complaints and seek guidance. Service is provided by phone 0800 282 7060, by WhatsApp (21) 99854-7060 or by email [email protected].
The article mentions that among the rights are issues related to house water and optional tipping, although the complete details about all five rights are not available in the presented excerpt.
