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The Lisbon Metro has a new assistance service
Business
Transport
Lisboa

The Lisbon Metro has a new assistance service

SAPO Notícias13 September 2026 at 11:00

The Lisbon Metro is implementing a new telephone assistance service for its customers. This service aims to reinforce the support provided to passengers who need help during their journeys.

The new service is available at outdoor elevators and at the elevators located on the platforms of Lisbon Metro stations. The objective is to ensure that customers can obtain assistance in a more accessible and efficient manner.

This reinforcement in service comes to support passengers who face difficulties during their use of the metro, providing a direct communication channel to request help when needed.

Why this matters

Metro de Lisboa users who depend on elevators to access stations or platforms will benefit from more direct and accessible support if needed. This measure addresses a growing demand for accessibility in public transport and may be relevant for passengers with reduced mobility or those facing difficulties during their journey.

About this summary

This is our short summary of a report published by SAPO Notícias on 13 September 2026 at 11:00; the full text stays with the publisher. In our feed it sits under Business, and it concerns Lisboa. We currently carry 22117 items in that section.

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