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AIMA increases attendances by 60% and reduces complaints in the first half of 2026Photo by Patjosse on Pexels
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Lisboa

AIMA increases attendances by 60% and reduces complaints in the first half of 2026

Olhares de Lisboa12 September 2026 at 10:41

The Agency for Integration, Migration and Asylum (AIMA) recorded a growth of more than 60% in the number of attendances carried out in its stores during the first half of 2026, when compared to the same period in 2025. The significant increase in demand for the agency's services reflects a greater volume of citizens seeking support from the entity responsible for managing matters related to migration, integration and asylum in Portugal. The article, which was originally published in Olhares de Lisboa, also highlights that AIMA managed to reduce the number of complaints during this period, indicating an improvement in the quality of service provided to users.

Why this matters

Readers in Portugal directly benefit from this improvement, as it means shorter waiting times and better service at AIMA stores. This result represents a significant recovery after the management problems that affected the service in recent years, demonstrating that the implemented reforms are producing practical results for those who need migration services.

About this summary

This is our short summary of a report published by Olhares de Lisboa on 12 September 2026 at 10:41; the full text stays with the publisher. In our feed it sits under Politics, and it concerns Lisboa. We currently carry 28437 items in that section.

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