The National Suicide Prevention Line, accessible through the number 1411, recorded 25 thousand calls during its first year of operation. This number demonstrates the significant demand for this psychological support and prevention service.
The data revealed indicate that women were the ones who most sought the support line. Young people between 18 and 29 years old also constituted one of the most represented age groups among the service users.
The service operates as a suicide prevention line, offering support to people in crisis or who need psychological follow-up. The 1411 line is available to receive calls from anyone who needs emotional support or information about mental health.
The first year of operation of the line demonstrates the growing need for psychological support services in Portugal, particularly among vulnerable groups such as young people and women.