Complaints at AIMA (Agency for Integration, Migration and Asylum) decreased by about 50% compared to 2024, according to the data presented. This reduction represents a significant improvement in the quality of services provided by the agency responsible for managing migration flows in Portugal.
Portugal Gaspar, a figure associated with the agency, highlighted the "great effort" made to respond to the requests received during 2025. This effort resulted in what was described as "overwhelming production numbers", indicating a considerable volume of cases processed by AIMA.
The official also emphasized the agency's contribution to the "more humanized treatment" of immigrants, suggesting that the implemented changes resulted not only in greater efficiency, but also in a more dignified approach for those seeking to regularize their situation in Portugal.
This positive development comes in a context where AIMA has been frequently targeted by criticism and public pressure, making this reduction in complaints a relevant milestone in the management of Portuguese immigration policy.
