The police established a cooperation protocol with immigrant associations with the objective of "humanizing" airports. The agreement aims to improve the experience of travelers in airport terminals.
Personnel recruited by immigrant associations are receiving specialized training to work in support of travelers. These professionals will accompany passengers from the moment they disembark from the planes.
The support offered goes from the exit of the aircraft to the arrival of travelers at immigration areas. The measure seeks to reduce waiting time and make the process more welcoming for those arriving in the country.




