From brands we don't want experiences
Business

From brands we don't want experiences

SAPO Notícias26 August 2026 at 19:02

This opinion article by Nuno Antunes, partner at Milford, explores the relationship between consumers and brands, arguing that consumers are not looking for brand experiences, but rather authenticity and concrete results. The author questions the marketing trend of creating artificial experiences and highlights that consumers value transparency, honesty, and the ability of brands to fulfill basic promises more than elaborate experience strategies.

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